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EdgeBio
Technical Info & Support
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Sequencing Technology
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Simplify the complex task of discovery with EdgeBio.

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Technical Support

Many EdgeBio customers are able to find quick answers to their questions in our FAQ’s, Troubleshooting Guides, and helpful conversion tools found below. If you need further assistance, our Technical Support staff is ready to help you, Monday through Friday, between 8:30 am and 5:30 pm Eastern Time (U.S.).

 

Phone: 800-326-2685 International: +1-301-990-2685
Fax: 301-990-0881 E-mail: info@edgebio.com

 

Frequently Asked Questions (FAQs)


Dye Terminator Removal
AutoDTR™ 96
MagDTR™

Performa® DTR 384-Well Plate
Performa® DTR Cartridges
Performa® DTR Ultra 96-Well Plate
Performa® DTR V3 96-Well Plate

PCR Purification
ExcelaPure™ 96-well UF PCR Purification Kit
QuickStep™2 Cartridges
QuickStep™2 96-Well Plate
QuickStep™2 384-Well Plate
PurElute™ GX DNA Gel Extraction & Cleanup Kit

DNA Sample Preparation
Performa® Spin Columns
PurElute™ Bacterial Genomic Kit
SeqPrep™ 96 HP
SeqPrep™ 384 HP

Bacterial Competent Cells
Acella™ & Acella™ pLysS Chemically Competent Cells
Acella™ Electrocompetent Cells
EB5Alpha Chemically Competent Cells
ElectroEB10B Chemically Competent Cells
Ultra BL21 & Ultra BL21 pLysS Competent Cells

Troubleshooting Guides


Dye Terminator Removal
AutoDTR™ 96
MagDTR™
Performa® DTR 384-Well Plate
Performa® DTR Cartridges
Performa® DTR Ultra 96-Well Plate
Performa® DTR V3 96-Well Plate

PCR Purification
ExcelaPure™ 96-well UF PCR Purification Kit
QuickStep™2 Cartridges
QuickStep™2 96-Well Plate
QuickStep™2 384-Well Plate
PurElute™ GX DNA Gel Extraction & Cleanup Kit

DNA Sample Preparation
Performa® Spin Columns
PurElute™ Bacterial Genomic Kit
SeqPrep™ 96 HP
SeqPrep™ 384 HP

Bacterial Competent Cells
Acella™ & Acella™ pLysS Chemically Competent Cells
Acella™ Electrocompetent Cells
EB5Alpha Chemically Competent Cells
ElectroEB10B Chemically Competent Cells
Ultra BL21 & Ultra BL21 pLysS Competent Cells

Conversion Tools

Edge RCF to RPM Converter
Common Centrifuge Conversion Chart
Edge Pressure Conversion Tool


 

Also see:

 
Edge BioSystems | 201 Perry Parkway, Suite 5 | Gaithersburg, MD 20877 | 800-326-2685