Product Troubleshooting Guides

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Troubleshooting Guides

Dye Terminator Removal
Performa® DTR 384-Well Plate
Performa® DTR Cartridges
Performa® DTR Ultra 96-Well Plate
Performa® DTR V3 96-Well Plate

PCR Purification
ExcelaPure™ 96-well UF PCR Purification Kit
QuickStep™2 Cartridges
QuickStep™2 96-Well Plate
QuickStep™2 384-Well Plate

DNA Sample Preparation
Performa® Spin Columns 
PurElute™ Bacterial Genomic Kit

Bacterial Competent Cells
Acella™ & Acella™ pLysS Chemically Competent Cells 
Acella™ Electrocompetent Cells 
EB5Alpha Chemically Competent Cells
ElectroEB10B Chemically Competent Cells
Ultra BL21 & Ultra BL21 pLysS Competent Cells

Rapid Order

If you have already registered for an account, you can speed up the shopping process by clicking on the ‘Rapid Order’ link in the user menu to the left. After logging in, you will see your product order history. This will allow you to quickly find and order previously purchase products. You can also search for products that you have not previously purchased from the Rapid Order page. In order to utilize Rapid Order, you must already have a registered account.