Terms & Conditions

Pricing

All prices will be those in effect in our pricelist as of the date of shipment. Special bulk discounts may be available and special quotations are available upon request.

Terms of Payment

Unless otherwise noted and agreed to by an officer of EdgeBio terms of payment are net 30 days. A billing fee of $10.00 is applied to each repeat billing, and a late charge of 1.5 percent per month applies to all past due invoices. Orders for custom services are subject to cancellation fees, up to and including the full price of the service.

Shipping

All prices are FOB Destination Prepaid & Add, from Gaithersburg, MD. EdgeBio will prepay shipping charges and add them to your invoice. Products ordered through our website will be shipped via FedEx® Standard Overnight Delivery. Shipping days are Monday through Thursday.

Returns

All returns must be preauthorized by EdgeBio. A Returned Goods Authorization (RGA) number will be provided by the EdgeBio Customer Service Department. No returned goods can be accepted without an RGA number. A 20 percent restocking charge will apply to all products returned due to buyer error. Buyers are responsible for return transportation charges.

All products are for research use only.